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Friday, June 19, 2020

Redefining the Customer Experience at SM City Naga

Malling might be a different experience these days but SM City Naga redefines customer service fast and easy. 


The SM City Naga Concierge at the mall’s Event Center receives order from customer through sms, hotline, online and walk-in. SM Concierge can do the shopping for you, pay your bills, or book appointment with your preferred wellness center. 



SM City Naga has partnered with MavenHands, Pandelivery, Beshie and Food Panda to provide dedicated “ Shoppers” that you may book from the comfort of your own home. Simply contact us via our Facebook Messenger. Fill up a form, and a personal shopper will be designated to you. Once the shopper has completed your order, he will have your basics delivered at your doorstep or you may pick up your essentials at our designated pick up point located at the mall's main entrance.






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